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Director of Environmental Services - Facilities

Full-time salaried position requiring some flexibility in schedule.

We are seeking a motivated professional with excellent people skills to direct the overall operation of the Environmental Services Department and its programs and activities, including Maintenance, Laundry, and Housekeeping services. Other duties include purchasing of supplies, inventory control, monitoring and controlling budget, maintaining safety program, assisting with IT systems support, and directing and participating in winter snow cleanup and removal. Previous knowledge and proficiency with computers/computer systems preferred. 

Employment Type Full-time salaried
Work Hours Mon- Fri 7:30 am-4 pm (Requires some flexibility for seasonal/on-call needs)
Experience Requirements 3+ years in a supervisory role at a skilled nursing facility, hospital, or other related medical setting with knowledge of maintenance, laundry, housekeeping and floor care practices/procedures and regulatory requirements.
Job Benefits Health, Dental, Vision Accident, Cancer, Life insurances, Short Term Disability, Long Term Disability, Generous Earned Time package


Must be a minimum of twenty-one (21) years of age. Must have unencumbered New Hampshire Driver’s license to operate company vehicles as indicated. Must be knowledgeable of Housekeeping, Laundry and Maintenance practices and procedures, as well as the laws, regulations and guidelines governing housekeeping functions in the long-term facility. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public. Must possess leadership ability and willingness to work harmoniously with and supervise professional and non-professional personnel.


Plan, organize, develop, implement and interpret the programs, goals objectives, policies, procedures, etc of the Housekeeping, Laundry and Maintenance Departments. Develop and maintain written policies and procedures. Assist the staff in the development and use of departmental policies, procedures, equipment, supplies, etc. Maintain the care and use of supplies, equipment, etc and maintain the appearance of Housekeeping, Laundry and Maintenance areas, must perform regular inspections of resident rooms/units for sanitation, order, safety and proper performance of assigned duties. Develop and maintain written policies and procedures. Develop and maintain written job descriptions and performance evaluations for each level of Environmental Services personnel. Assist the staff in the development and use of departmental policies, procedures, equipment, supplies, etc. Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc. Review the department’s policies, procedure manuals, job descriptions, etc, at least annually for revisions and make recommendations to the administrator. Assure that outside services are properly completed/supervised in accordance with contracts and work orders. Keep abreast of economic conditions/situations and recommend to the Administrator adjustments in Environmental Services that assure the continued ability to provide a clean, safe and comfortable environment. Make written and Oral reports/recommendations to the administrator as necessary/required, concerning the operation of the Housekeeping, Laundry and Maintenance Departments. Inspect storage rooms, utility/janitorial closets etc for upkeep and supply control. Review and develop a plan of correction for Housekeeping, Laundry and Maintenance deficiencies noted during survey inspections and provide a written copy of such to the Administrator. Assist the Infection Control Coordinator in identifying, evaluating and classifying routine and job related social functions to ensure that Category I and II Universal Precautions Housekeeping, Laundry and Maintenance tasks are properly identified. Review/evaluate the department’s workforce--make recommendations to the Administrator Coordinate Environmental Services activities with other departments, as necessary. Work with consultants as necessary and implement recommended changes as required. Assist in standardizing the methods in which work will be accomplished. Review departmental complaints and grievances from personnel and make written reports to the Administrator of actions taken. Assist in establishing a preventative maintenance program. Coordinate and assist with winter season snow cleanup and removal. Maintain up to date documentation of compliance for Life Safety state survey inspections. Complete daily rounds of facility and related properties and maintain ongoing work orders utilizing TELS system. Establish and ensure ongoing compliance with a preventative maintenance program. Manage all aspects of Fire Safety program including policies/procedures, training, drills, and documentation requirements. Maintain knowledge of NFPA healthcare standards. Supervise safety, fire protection and prevention programs by inspecting work areas and equipment at least weekly. Ensure CMS requirements are met related to Emergency Preparedness table exercises and annual training drill, as well as monthly fire safety drills. Conduct and/or delegate responsibility to lead orientation and annual mandatories for all staff related to Fire Safety/Emergency Preparedness, Building Safety & Security. Assure that all Housekeeping, Laundry and Maintenance personnel attend and participate in a Hazardous Communication and Universal Precautions Training Program before reporting for work assignments. Assume the responsibility for maintaining your professional competence through participation in programs of continuing education (i.e. seminars, training programs, etc.) Seek out new methods and principles and be willing to incorporate them into existing Housekeeping, Laundry and Maintenance practices.


"To me, Hanover Hill is more than a company. It's a family that cares about you, supports you and help you achieve your full potential.."

- - Aileen Fabilla, Assistant Director or Nursing